Trades + dispatch

Property maintenance.
Licensed trades. Documented work. No markups.

Whether your property is under our management or stand-alone, we dispatch licensed Niagara trades, document every work order with photos, and pass vendor invoices through to you — no markups, no contractor kickbacks.

Pricing
Vendor cost, passed through

No markups on vendor invoices, no contractor kickbacks. Routine coordination is part of management; larger capital projects are scoped and quoted in writing first.

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Anatomy of a work order

Every charge.
Itemized in writing.

This is what a real work order looks like. Vendor invoice line-by-line. Our flat dispatch fee shown separately so you can see exactly what we added — no bundled charges, no markup math to second-guess.

  • Six photos minimum: before / during / after / receipts
  • Vendor invoice pass-through at cost
  • Dispatch fee broken out as its own line
  • Auto-attached to your monthly statement
Work orderWO-2026-0058Sample
218 Oak St — Kitchen sink rebuild
Reported May 6 · Resolved May 7 · Owner notified May 8
Resolved
Tenant report
Slow drain, leaking
Trade dispatched
Niagara Mechanical Inc.
Response time
2h 14m
Photo documentation
6 photos attached
Before
During
After
Receipt
Vendor invoice · Niagara Mechanical Inc.
Pass-through · no markup
ItemQtyRateTotal
Service call · diagnostic1$95.00$95.00
P-trap replacement (parts)1$38.50$38.50
Labour · 1.5 hrs1.5$95.00$142.50
Vendor subtotal$276.00
Zulma markup
Vendor invoice passed through to you, in full
$0.00
Charged to owner
Appears on May 2026 statement
$276.00
The roster

A vetted Niagara
trades roster.

Every vendor we dispatch carries current WSIB clearance and liability insurance — verified before they ever touch your property. If a trade stops meeting our bar, they’re off the roster.

Plumbing
Vetted & insured
Electrical
Vetted & insured
HVAC
Vetted & insured
Roofing
Vetted & insured
Locksmith
Vetted & insured
Painting
Vetted & insured
Handyman
Vetted & insured
Landscaping
Vetted & insured
Appliance repair
Vetted & insured
Pest control
Vetted & insured
Response tiers

Regular vs. emergency.

We don’t blur the line. Emergency rates apply only to true emergencies — not for charging more on a routine job.

Tier one
Regular work order
Response acknowledgement
Same business day
Vendor dispatch
Next business day
Owner authorization
Pre-approved threshold, set with you
Vendor invoices
Passed through to you
Photo documentation
Before / during / after
Tier two
Emergency dispatch
Response acknowledgement
Rapid, 24/7
Vendor dispatch
Same-day · Niagara coverage
Owner authorization
Authorized to stabilize first
Vendor invoices
Passed through to you
Photo documentation
Photos + incident report
The service

Six commitments.
Every work order.

Vetted Niagara trades roster

Plumbers, electricians, HVAC, roofers, locksmiths, painters, handymen. WSIB + insurance verified annually.

24/7 emergency dispatch

Burst pipe at 2am? No heat in winter? Tenant calls our line, we dispatch within an hour.

Photo-documented work

Before, during, after, and receipt photos on every job. Six photos minimum per work order.

Pass-through invoicing

You see the original vendor invoice in full on your statement. No bundled charges, no hidden markup, no contractor kickbacks.

Preventative schedule

Furnace tune-up, eavestrough clean, AC service, walk-throughs. We plan capital expense — not just react.

Insurance coordination

When a claim is needed, we coordinate with your insurer, document the loss, and route the trades.

Common questions

Owners ask
about maintenance.

Book a consult

True emergencies: burst pipe, sewer backup, no heat in winter (below 16°C indoor), no hot water for 24+ hours, electrical fire/sparking, security failure (door won't lock, broken window on a ground floor), gas smell. Anything threatening the property or tenant safety is an emergency. Inconveniences (a dripping faucet, slow drain not flooding) wait for next business day at the regular rate.

Your portfolio deserves
a real operator.

Thirty-minute consult. No pitch deck, no obligation. We’ll be honest about whether we’re the right fit.