Privacy Policy

This Privacy Policy explains how Zulma Resources Inc., operating as Zulma Real Estate (“Zulma”, “we”, “us”), collects, uses, discloses, and protects personal information. It applies to our website, our property-management and tenant-placement services, and our communications with property owners, rental applicants, tenants, and website visitors.

We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.

We collect only the information we need to provide our services. Depending on your relationship with us, that may include:

We use personal information to:

• Provide, operate, and improve our property-management and tenant-placement services
• Screen rental applicants and verify the information they provide
• Collect and remit rent, settle expenses, and prepare financial and tax reporting
• Communicate with you about your property, tenancy, or inquiry
• Meet our legal, regulatory, and Landlord and Tenant Board obligations
• Maintain the security and integrity of our systems

We do not sell your personal information. We share it only as needed to deliver our services or meet a legal obligation, including with:

• Third-party tenant-screening and credit-reporting providers (for applicants)
• Payment processors and our property-management software/portal provider
• Trades and contractors, to the limited extent needed to complete maintenance
• Accountants, legal counsel, and the Landlord and Tenant Board where applicable
• Authorities, where required by law or to protect our legal rights

We collect, use, and disclose personal information with your consent, except where the law permits or requires otherwise. By providing your information or using our services, you consent to the practices described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice — though doing so may limit our ability to provide a service.

We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption in transit and at rest where applicable, and limiting access to staff and providers who need it. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect your information against loss, theft, and unauthorized access.

We retain personal information only as long as necessary for the purposes described here, or as required by law (for example, tax and tenancy records that must be kept for a set period). When information is no longer needed, we securely dispose of it.

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Ask how your information is used and disclosed
• Withdraw consent, subject to legal or contractual limits

To exercise any of these rights, contact our Privacy Officer using the details below. We will respond within the timeframe required by law.

Our website uses cookies and privacy-conscious analytics to understand how the site is used and to improve it. You can control cookies through your browser settings. Disabling them may affect some site functionality.

Some of our service providers (for example, hosting and analytics) may store or process information outside Canada, including in the United States. Where that occurs, the information may be subject to the laws of those jurisdictions. We choose providers that maintain appropriate safeguards.

We may update this policy from time to time. Material changes will be posted on this page with a revised “last updated” date. Your continued use of our services after a change indicates acceptance of the updated policy.